MultiModal (voice, chat) chatbots that intelligently guide customers through issues, queries and escalation resolutions.
Automated Analysis and data extraction, vetting each representative-to-customer interaction ensuring that each
Our Voice to Voice model can analyze current, past and future values of clients to ensure recommendations are made in accordance to the clients' individual persona.
Use AI to gauge customer emotions in real-time, identifying issues and enhancing overall satisfaction.
Generative AI delivers accurate, context-aware responses to customer inquiries, streamlining interactions and reducing agent workload.
Provide real-time suggestions and knowledge to agents during live interactions, enhancing efficiency and accuracy.
Dynamic Response Generation for Cross-Product or Cross-Service bundling for customers.
Speech to Text in 100+ Languages
Capabilities in 400+ Languages
Real Time Processing
Real-time analysis of customer interactions to gauge satisfaction levels, identify potential issues, and improve overall customer experience.
Let’s discuss your challenges and design a solution specifically for your Organization.
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